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What is Sahooliyat's return policy?
- Sahooliyat offers a hassle-free 7-day return policy. If you're not satisfied with your purchase, you can return the item within 7 days for a full refund.
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How do I initiate a return?
- To initiate a return, please contact us via email at sahooliyat1@gmail.com within 7 days of receiving your order. Our customer service team will guide you through the process.
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What information do I need to provide when initiating a return?
- Please provide your order number, the reason for the return, and any relevant details. This will help us process your return quickly and efficiently.
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Is there a specific timeframe for returns?
- Yes, all returns must be initiated within 7 days of receiving your order.
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What items are eligible for return?
- Most items are eligible for return, provided they are in their original condition with all tags and packaging intact. However, certain exclusions may apply, so please check our return policy for details.
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Are there any return shipping charges?
- For returns, the customer is responsible for the return shipping fees.
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How long does it take to process a return?
- Once we receive your returned item, we will process the refund within 3-5 business days. Please note that the refund may take additional time to reflect in your account.
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Can I exchange an item instead of returning it?
- Yes, we do offer exchanges. You can return the item and place a new order for the desired product.
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What if my item is damaged or defective?
- In the rare event of receiving a damaged or defective item, please contact us immediately at sahooliyat1@gmail.com. We will arrange for a replacement or refund as needed.
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Do you offer a warranty on products?
- Product warranties vary. Please refer to the product description or contact our customer service for specific warranty information.
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Can I return a gift I received from Sahooliyat?
- Yes, you can return a gift by following the standard return process. However, the refund will be issued to the original purchaser.
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Where should I send my returns?
- Ship your returns to the following address:
House No 6, Tara Davi Street No 75, Ganda Engine Gawalmandi, Lahore.
